Cancellation by the Traveller
Travellers may request cancellation of a confirmed booking by contacting Saarth Holidays through the available contact channels.
Cancellation requests will be processed according to the cancellation policies of the hotels, airlines, transport providers, activity operators and other suppliers included in the booking.
Cancellation Charges
Cancellation charges may vary depending on the destination, travel dates, hotel, airline, package type and time remaining before departure.
Any non-refundable amount charged by a supplier will be deducted from the applicable refund.
The exact cancellation amount will be communicated based on the confirmed booking and applicable supplier policies.
Refunds
Eligible refunds will be processed after the applicable cancellation charges and supplier deductions have been confirmed.
Refund amounts depend on the amount actually refundable by the respective service providers.
Processing time may vary depending on the payment method, bank and supplier refund timelines.
Non-Refundable Services
Certain services may be completely non-refundable after confirmation or within a specified period before travel.
These may include selected hotel bookings, promotional rates, airline tickets, activities, transfers and special offers.
Such conditions will be communicated at the time of booking wherever applicable.
No-Show
If a traveller does not arrive for a confirmed service without prior cancellation, the booking may be treated as a no-show.
No-show bookings may be non-refundable depending on the applicable supplier policy.
Flight Cancellation or Schedule Changes
Flight cancellations, delays, rescheduling and other airline-related changes are governed by the respective airline's policies.
Any refund or compensation available in such circumstances will be subject to the airline's applicable rules.
Hotel Cancellation
Hotel cancellation and refund conditions are governed by the hotel's confirmed booking policy.
Bookings made under non-refundable or special promotional rates may not be eligible for a refund.
Amendments
Requests to change travel dates, hotels, room categories, activities or other services may be treated as amendments rather than cancellations.
Amendments are subject to availability and may involve additional charges or supplier penalties.
Force Majeure
In the event of circumstances beyond reasonable control, such as natural disasters, severe weather, government restrictions, strikes, political disturbances or major transportation disruptions, refunds or alternative arrangements will be subject to the policies of the respective service providers.
Refund Processing
Once a refund has been approved and the refundable amount has been received or confirmed from the relevant supplier, Saarth Holidays will process the eligible refund using the applicable payment method.
Bank or payment gateway processing times may vary.
Important Note
Travellers are advised to review the cancellation conditions applicable to their specific booking before making payment.
The cancellation and refund conditions mentioned in the booking confirmation or supplier-specific terms will take precedence where they differ from these general guidelines.
Legal Notice
This policy provides general guidance for travel bookings. Specific cancellation, refund and amendment conditions may vary by booking and supplier and will be communicated as applicable.